{"id":8364,"date":"2026-03-30T08:42:36","date_gmt":"2026-03-30T08:42:36","guid":{"rendered":"https:\/\/autorfoods.com\/?p=8364"},"modified":"2026-03-30T08:46:04","modified_gmt":"2026-03-30T08:46:04","slug":"what-nobody-tells-about-selling-food-amazon","status":"publish","type":"post","link":"https:\/\/autorfoods.com\/en\/what-nobody-tells-about-selling-food-amazon\/","title":{"rendered":"What nobody tells you about selling food on Amazon"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Our experience on <a href=\"http:\/\/amazon.com\" target=\"_blank\" rel=\"noopener\">Amazon<\/a> has taught us that selling food online isn\u2019t just about the product range. It\u2019s about the business model.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Just like at Autor Foods, for years, <strong>many companies in the food sector have seen Amazon as an obvious opportunity<\/strong>: a growing channel, with direct access to the consumer and without the traditional barriers of retail.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>We saw it that way too.<\/strong> And we decided to get involved.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>What we found was very different from what we expected.<\/strong> Because selling food on Amazon isn\u2019t simply a matter of transferring your catalogue to a new channel. It\u2019s competing in an environment with completely different rules.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>At <a href=\"https:\/\/autorfoods.com\/en\/\">Autor Foods<\/a>, we have been producing <a href=\"https:\/\/autorfoods.com\/en\/pre-cooked-pulses\/\">cooked pulses<\/a> for over 100 years. Our business has been built alongside large-scale distribution, developing products for <a href=\"https:\/\/autorfoods.com\/en\/how-private-label-pulses-developed-practical-guide-retailers\/\">private labels<\/a> and working with major supermarket chains.<\/strong> We know how that environment works.<\/span><\/p>\n<p><strong>But Amazon is something else entirely.<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Below, we share the key lessons from an experience that didn\u2019t go as we\u2019d hoped, but which allowed us to better understand the limits \u2014 and opportunities \u2014 of e-commerce in the food sector.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>Being on Amazon is not the same as having a strategy<\/b><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">One of the first mistakes was assuming that \u2018being on Amazon\u2019 was, in itself, an online sales strategy. We set up our catalogue, uploaded products and activated logistics. But on Amazon, that isn\u2019t enough.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>Amazon isn\u2019t a digital shelf.<\/strong> It\u2019s an environment where visibility depends on multiple factors: internal positioning, advertising spend, conversion, turnover and reputation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>That\u2019s why our recommendation is that, before you start on Amazon, you clearly define what you want this platform to be for your business:<\/strong> a direct sales channel, a brand showcase, a channel for testing new products\u2026<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Defining this objective will allow you to operate with focus and achieve results.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>The real cost is much higher than it seems<\/b><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">One of the key lessons was understanding the true cost of selling food online. It is true that <strong>Amazon reduces friction for the consumer, but it shifts that complexity to the supplier in terms of sales commissions, storage, promotions, advertising spend on <a href=\"https:\/\/advertising.amazon.com\/\" target=\"_blank\" rel=\"noopener\">Amazon Ads<\/a> and logistics costs.<\/strong> This is particularly true with FBA (Fulfillment by Amazon), which is Amazon\u2019s logistics management service: a service where you, as a manufacturer or seller, delegate the entire logistics operation to the platform.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This means that you send your product to Amazon\u2019s warehouses, where it is stored. When a customer makes a purchase, Amazon prepares the order, dispatches it and handles customer service and any returns. In other words, Amazon becomes your full-service logistics provider.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In categories such as cooked pulses, where the unit price is low, this cost structure puts direct pressure on the margin.<\/span><\/p>\n<p><strong>In an industrial model like ours, optimised for volume and efficiency in <a href=\"https:\/\/autorfoods.com\/en\/worlds-top-10-mass-consumption-retail-sector\/\">large-scale distribution<\/a>, this cost structure simply does not fit without redesigning the entire proposition.<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">This forced us to choose between raising prices and losing competitiveness, or maintaining prices and eroding margins. Neither option was viable.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>The product doesn\u2019t work the same way in e-commerce<\/b><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Another key mistake was failing to adapt our offering to the channel.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In physical retail, consumers buy individual products or standard formats. <strong>On Amazon, behaviour is different.<\/strong> That is why our recommendation is that you develop differentiated offerings, specific packs for e-commerce and bundles optimised for average spend.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In other words, above all, avoid taking a product designed for physical shelves into a digital environment because the logic is completely different.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>On Amazon, content sells<\/b><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">In food e-commerce, the product listing replaces the packaging, the shelf and the sales assistant. So, <strong>if you want to sell on Amazon, it is essential that you invest in images optimised for conversion, generate rich content, work on internal SEO on Amazon using your relevant keywords, and prioritise benefit-oriented descriptions.<\/strong><\/span><\/p>\n<p><span style=\"font-weight: 400;\">You should also actively work on your product reviews, as they are one of the key factors in driving conversions. On Amazon, if you don\u2019t set up your product listing properly, you simply don\u2019t exist.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>No advertising, no visibility<\/b><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">On Amazon, the role of advertising is clear, so <strong>if you want to sell on this platform, you\u2019re going to have to pay.<\/strong> The fact is that Amazon is, in practice, a search engine. And like any search engine, it prioritises results that generate financial returns and, therefore, the companies that invest in advertising.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Although this doesn\u2019t guarantee results, what is clear is that if you don\u2019t allocate a budget to Amazon Ads, you\u2019ll have less visibility and less traffic because advertising isn\u2019t an add-on; it\u2019s a structural part of the model.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>Amazon demands a different operating model<\/b><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Amazon demands a different way of operating based on five elements:<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">-Direct consumer management.<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">-Dynamic price control.<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">-Constant optimisation.<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">-Rapid response to demand.<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">-Real-time stock management.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This model requires specific teams, processes and a specific mindset. <strong>It is not a question of integrating Amazon into the company\u2019s usual operations, but of understanding that it is an almost independent channel.<\/strong><\/span><\/p>\n<p><span style=\"font-weight: 400;\">That lack of operational adaptation can end up being a hindrance. That was the case for us because, in truth, Amazon never became a strategic priority. In fact, it was competing for resources with the <a href=\"https:\/\/autorfoods.com\/en\/how-structure-food-retail-sector-organised\/\">retail channel<\/a>, where we have:<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">-Scale\u00a0<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">-Established relationships\u00a0<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">-Clear competitive advantages\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>Unrealistic expectations regarding growth<\/b><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Another key point is the timeframe. <strong>Don\u2019t expect to generate volume in the short term because<\/strong>, in food e-commerce, building positioning, reviews, traffic and repeat purchases takes time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><img decoding=\"async\" class=\"alignleft wp-image-6837\" src=\"https:\/\/autorfoods.com\/wp-content\/uploads\/2022\/01\/luzbombilla.jpg\" alt=\"\" width=\"100\" height=\"100\" \/>Although we didn\u2019t achieve the expected results, the experience taught us valuable lessons about <a href=\"https:\/\/autorfoods.com\/en\/best-ecommerce-platforms-selling-food\/\">food e-commerce<\/a>:<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\"><strong>-Margins in the food sector are particularly sensitive in e-commerce.<\/strong> For products with a low unit price, any additional cost \u2014commissions, logistics or advertising\u2014 has a direct and disproportionate impact on the margin, making it very difficult to maintain profitability without adjusting the model.<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\"><strong>-Logistics has a direct impact on profitability.<\/strong> In e-commerce, logistics ceases to be an operational cost and becomes a critical factor in the business: it defines the final price, dictates the sales format and can determine whether a product is viable or not.<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\"><strong>-Amazon is not a tactical channel; it is a business model.<\/strong> Operating on Amazon involves adapting prices, products, marketing and operations to its rules, so it does not function as an additional channel, but as a system that demands its own strategy and structure.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><strong>To say that \u201cit didn\u2019t work\u201d is true. But what really matters is understanding why: not all channels are suitable for all businesses.<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Today, we are clear that our value lies not in replicating sales models, but in <strong>understanding where we truly provide a competitive advantage.<\/strong><\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>And in our case, that continues to lie in the development of retail solutions,<\/strong> where we can offer:<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">-Scale.<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">-Industrial efficiency.<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">-In-depth knowledge of the sector.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Because it\u2019s not about being in every channel.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s about being in those where you can really compete\u2026 and win.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our experience on Amazon has taught us that selling food online isn\u2019t just about the product range. It\u2019s about the business model.\u00a0 Just like at Autor Foods, for years, many companies in the food sector have seen Amazon as an obvious opportunity: a growing channel,&#8230;<\/p>\n","protected":false},"author":1,"featured_media":8363,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[23,25],"tags":[],"class_list":["post-8364","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-food","category-pulses"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What nobody tells you about selling food on Amazon<\/title>\n<meta name=\"description\" content=\"Our direct experience with Amazon taught us that selling food online is a matter of model.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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